{"id":6528,"date":"2025-09-25T19:20:17","date_gmt":"2025-09-25T17:20:17","guid":{"rendered":"https:\/\/www.retorika.fr\/2025\/09\/25\/the-mindset-of-teams-a-vital-lever-for-business-performance\/"},"modified":"2025-10-24T15:41:45","modified_gmt":"2025-10-24T13:41:45","slug":"the-mindset-of-teams-a-vital-lever-for-business-performance","status":"publish","type":"post","link":"https:\/\/www.retorika.fr\/en\/2025\/09\/25\/the-mindset-of-teams-a-vital-lever-for-business-performance\/","title":{"rendered":"The mindset of teams: a vital lever for business performance"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"6528\" class=\"elementor elementor-6528 elementor-5964\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-48a018fc elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"48a018fc\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-6da50506\" data-id=\"6da50506\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a86c04a elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2a86c04a\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Team mentality:  <\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e3323 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"4e3323\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">vital leverage for business performance<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-60d2101 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"60d2101\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-6cadceb\" data-id=\"6cadceb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-45ae8b5e\" data-id=\"45ae8b5e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23b51741 elementor-widget elementor-widget-text-editor\" data-id=\"23b51741\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By Virgil Benyayer<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-58f7f534 elementor-widget elementor-widget-spacer\" data-id=\"58f7f534\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f8e05e0 elementor-widget elementor-widget-text-editor\" data-id=\"6f8e05e0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2 data-start=\"475\" data-end=\"540\">A proven correlation between mindset, customers and performance<\/h2><p data-start=\"541\" data-end=\"694\"> <\/p><p data-start=\"541\" data-end=\"694\">A <strong data-start=\"554\" data-end=\"572\">Bain &amp;<\/strong> Company study of 10,000 people in 10 countries revealed that only <strong data-start=\"639\" data-end=\"664\">a third of employees<\/strong> claim to be loyal and motivated.<\/p><p data-start=\"696\" data-end=\"725\">The same study shows :<\/p><ul data-start=\"726\" data-end=\"918\"><li data-start=\"726\" data-end=\"828\"><p data-start=\"728\" data-end=\"828\">a direct correlation between <strong data-start=\"761\" data-end=\"795\">employee loyalty<\/strong> and <strong data-start=\"802\" data-end=\"825\">customer satisfaction<\/strong>,<\/p><\/li><li data-start=\"829\" data-end=\"918\"><p data-start=\"831\" data-end=\"918\">and a strong link between customer satisfaction and <strong data-start=\"876\" data-end=\"915\">overall company performance<\/strong>.<\/p><\/li><\/ul><p data-start=\"920\" data-end=\"1036\"> <\/p><p data-start=\"920\" data-end=\"1036\">In other words: <strong data-start=\"942\" data-end=\"964\">team spirit<\/strong> is a strategic factor for success and sustainable growth.<\/p><h2 data-start=\"1043\" data-end=\"1112\"> <\/h2><h2 data-start=\"1043\" data-end=\"1112\">The 4 corporate priorities for team mentality<\/h2><p data-start=\"1113\" data-end=\"1233\"> <\/p><p data-start=\"1113\" data-end=\"1233\">A survey of senior managers (General Managers, BUs, Sales Executives) revealed four key themes:<\/p><ol data-start=\"1235\" data-end=\"1705\"><li data-start=\"1235\" data-end=\"1333\"><p data-start=\"1238\" data-end=\"1333\"><strong data-start=\"1238\" data-end=\"1281\">Give meaning and an inspiring vision<\/strong>, and communicate regularly with teams.<\/p><\/li><li data-start=\"1334\" data-end=\"1442\"><p data-start=\"1337\" data-end=\"1442\"><strong data-start=\"1337\" data-end=\"1369\">Involve employees<\/strong> in decision-making, co-construction and problem-solving.<\/p><\/li><li data-start=\"1443\" data-end=\"1562\"><p data-start=\"1446\" data-end=\"1562\"><strong data-start=\"1446\" data-end=\"1477\">Take mental health into account<\/strong> at different levels: individual, collective, middle management and field.<\/p><\/li><li data-start=\"1563\" data-end=\"1705\"><p data-start=\"1566\" data-end=\"1705\"><strong data-start=\"1566\" data-end=\"1607\">Be aware of the growing isolation<\/strong> associated with certain functions (regional sales force) or new organizations (telecommuting).<\/p><\/li><\/ol><p data-start=\"1707\" data-end=\"1775\">These levers structure a genuine <strong data-start=\"1745\" data-end=\"1772\">culture of commitment<\/strong>.<\/p><p data-start=\"1707\" data-end=\"1775\"> <\/p><h2 data-start=\"1782\" data-end=\"1834\">The role of diagnosis in mental health management<\/h2><p data-start=\"1835\" data-end=\"2041\">An <strong data-start=\"1838\" data-end=\"1860\">initial diagnosis<\/strong> enables us to assess the real mental state of our teams. Even when managers think they have a clear vision, biases linked to the hierarchical relationship can distort perception. <\/p><p data-start=\"2043\" data-end=\"2176\"> <\/p><p data-start=\"2043\" data-end=\"2176\">Calling on an <strong data-start=\"2064\" data-end=\"2088\">external third party<\/strong> encourages freer, more authentic feedback, closer to the reality on the ground.<\/p><p data-start=\"2178\" data-end=\"2243\">The actions resulting from these diagnoses can be carried out by :<\/p><ul data-start=\"2244\" data-end=\"2362\"><li data-start=\"2244\" data-end=\"2276\"><p data-start=\"2246\" data-end=\"2276\"><strong data-start=\"2250\" data-end=\"2273\">internal resources<\/strong>,<\/p><\/li><li data-start=\"2277\" data-end=\"2362\"><p data-start=\"2279\" data-end=\"2362\">or <strong data-start=\"2286\" data-end=\"2314\">specialized service providers<\/strong>, depending on the need and skills required.<\/p><\/li><\/ul><h2 data-start=\"2369\" data-end=\"2437\"> <\/h2><h2 data-start=\"2369\" data-end=\"2437\"> <\/h2><h2 data-start=\"2369\" data-end=\"2437\">Examples of companies that have invested in team mentality<\/h2><h3 data-start=\"2439\" data-end=\"2454\"> <\/h3><h3 data-start=\"2439\" data-end=\"2454\">Decathlon<\/h3><p data-start=\"2455\" data-end=\"2781\">By focusing on the mental well-being of its employees, <strong data-start=\"2502\" data-end=\"2515\">D\u00e9cathlon<\/strong> has significantly improved its talent retention rate, thereby reducing recruitment and training costs.<br data-start=\"2637\" data-end=\"2640\">\u27a1\ufe0f An<strong data-start=\"2658\" data-end=\"2666\">IRSE<\/strong> study shows that companies investing in mental well-being can reduce <strong data-start=\"2753\" data-end=\"2778\">turnover by up to 59%<\/strong>.<\/p><h3 data-start=\"2783\" data-end=\"2806\"> <\/h3><h3 data-start=\"2783\" data-end=\"2806\">Southern Airlines<\/h3><p data-start=\"2807\" data-end=\"3223\">By focusing on a <strong data-start=\"2835\" data-end=\"2868\">positive corporate culture<\/strong>, employee engagement and quality customer service, <strong data-start=\"2929\" data-end=\"2950\">Southern Airlines<\/strong> has seen its sales grow from <strong data-start=\"2989\" data-end=\"3025\">$1.8 billion in 2008 to $22 billion in 2019<\/strong>, despite an industry under severe pressure.<\/p><p data-start=\"2807\" data-end=\"3223\"> <\/p><p data-start=\"2807\" data-end=\"3223\">The attention paid to the mindset of our teams has resulted in recognized operational efficiency&#8230; and spectacular financial results.<\/p><p data-start=\"2807\" data-end=\"3223\"> <\/p><p data-start=\"2807\" data-end=\"3223\"> <\/p><h2 data-start=\"3230\" data-end=\"3297\">Conclusion: integrating the mind into managerial routines<\/h2><p data-start=\"3298\" data-end=\"3331\"> <\/p><p data-start=\"3298\" data-end=\"3331\">The mind is both :<\/p><ul data-start=\"3332\" data-end=\"3508\"><li data-start=\"3332\" data-end=\"3426\"><p data-start=\"3334\" data-end=\"3426\">a <strong data-start=\"3343\" data-end=\"3367\">curative or preventive<\/strong> tool against corporate ills (turnover, absenteeism),<\/p><\/li><li data-start=\"3427\" data-end=\"3508\"><p data-start=\"3429\" data-end=\"3508\">and a <strong data-start=\"3435\" data-end=\"3469\">lever for continuous improvement<\/strong>, as in top-level sport.<\/p><\/li><\/ul><p data-start=\"3510\" data-end=\"3672\">Initiatives linked to <strong data-start=\"3536\" data-end=\"3567\">RPS (psychosocial risks)<\/strong> and <strong data-start=\"3576\" data-end=\"3626\">QVCT (quality of life and working conditions)<\/strong> illustrate the importance of this dimension.<\/p><p data-start=\"3674\" data-end=\"3821\"> <\/p><p data-start=\"3674\" data-end=\"3821\">To ensure lasting results, the ideal solution is to<strong data-start=\"3722\" data-end=\"3818\">integrate mindset-related practices directly into managerial processes and routines<\/strong>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-792cb36d\" data-id=\"792cb36d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-26b6ca14 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"26b6ca14\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-2eacce06\" data-id=\"2eacce06\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-3d0af267\" data-id=\"3d0af267\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-36a7734 elementor-widget elementor-widget-text-editor\" data-id=\"36a7734\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ON THE SAME THEME :  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-16 elementor-top-column elementor-element elementor-element-4544266a\" data-id=\"4544266a\" data-element_type=\"column\">\n\t\t\t<div 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class=\"elementor-element elementor-element-5da21eb elementor-widget elementor-widget-spacer\" data-id=\"5da21eb\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Team mentality: vital leverage for business performance By Virgil Benyayer A proven correlation between mindset, customers and performance A Bain &amp; Company study of 10,000 people in 10 countries revealed that only a third of employees claim to be loyal and motivated. The same study shows : a direct correlation between employee loyalty and customer&hellip; <a class=\"more-link\" href=\"https:\/\/www.retorika.fr\/en\/2025\/09\/25\/the-mindset-of-teams-a-vital-lever-for-business-performance\/\">Continue reading <span class=\"screen-reader-text\">The mindset of teams: a vital lever for business performance<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":5948,"comment_status":"closed","ping_status":"open","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-6528","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The mindset of teams: a vital lever for business performance - Retorika<\/title>\n<meta name=\"description\" content=\"Studies and examples: discover why team mindset is vital to performance, commitment and talent retention.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.retorika.fr\/en\/2025\/09\/25\/the-mindset-of-teams-a-vital-lever-for-business-performance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The mindset of teams: a vital lever for business performance - 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