The real danger of AI in business:

denial or hyper-action?

By Virgil Benyayer

AI: an adopted but poorly integrated technology

Artificial intelligence is advancing rapidly. According to a McKinsey study (June 2025), over 80% of companies have adopted generative AI tools. Yet only 1% consider themselves mature in their use.

Why such a gap? Because most organizations oscillate between two pitfalls:

  • comfortable denial, which blocks all reflection,

  • andnaive hyper-action, which multiplies projects without strategy.

In both cases, AI is reduced to a technical gadget, far from its transformative potential.

Denial: “it’s not our priority”.

In some large groups, inaction is justified by :

  • silo culture,

  • data confidentiality,

  • or regulatory complexity.

But behind these arguments often lies a lack of a clear strategic framework.

Several of the executives interviewed went further: for them, AI is sometimes perceived as a gimmicky buzzword, with no real utility for the business. This skepticism fuels resistance from support teams and encourages inaction.

As a result, marginal tasks are optimized, but the overall management is never questioned.

Hyper-action: “let’s make a bot for everything”.

At the other end of the spectrum, some companies are rushing into AI with enthusiasm… but no vision.

Common examples:

  • HR chatbots,

  • commercial co-drivers,

  • AI for sorting CVs,

  • generative tools to automate newsletters and marketing proposals.

This frenzy gives the illusion of progress, but leads to ineffective tinkering. Without managerial alignment or reflection on human impacts, AI becomes a technological showcase, with no lasting effect.

The figures confirm this paradox: 80% of companies observe no significant gain in operating profit (EBIT) despite the adoption of generative AI (McKinsey, 2025).

The right reflex: set a strategic framework

AI must neither be ignored nor subjected to a frantic race. The right use of AI depends on a clear strategic choice:

  1. Clarify your ambition: what do you want to transform, and why?

  2. Define the expected value: where can AI really refine processes?

  3. Aligning governance and AI: integrating technology into a clear, shared and coherent vision.

It’s not a question of avoiding the waves of AI, but of learning to surf them intelligently.

A key role: the Chief AI Officer (CAIO)

This strategic thinking is already reflected in organizational charts. The role of Chief AI Officer (CAIO) is set to explode in 2024 (+70% in large companies, according to PwC).

Examples: GE Healthcare, Pfizer, Dell Technologies have all integrated a CAIO into their management.
But beware: the CAIO is not just another “geek” around the table.

He plays :

  • the convergence between AI and growth strategy,

  • consistency with innovation and ethical objectives,

  • a cross-functional role capable of breaking down silos.

Without mature governance, AI, however technically brilliant, has no real impact.

Conclusion: finding the right balance

The real danger of AI in the enterprise is neither the technology nor its adoption, but the wrong posture in the face of it.

  • Too much denial: we stand still.

  • Too much hyper-action: we get restless without transforming.

The middle way is to set a clear strategic framework, integrate AI into the corporate vision and make it a lever for aligned governance.

Because, in the end, AI won’t replace strategy. It will simply test your ability to decide, arbitrate and execute.

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